Perhaps no singular technology has helped businesses mitigate the impacts of the coronavirus pandemic more than the public cloud, which companies are using increasingly to fuel new employee and customer experiences.
As the COVID-19 outbreak rampaged across the globe, cloud software cemented its status as the go-to platform for providing curbside delivery, facilitating computer distribution, and creating digital businesses from scratch.
Even so, only 37% of 750 senior business and IT executives say they are achieving the value they expected on their cloud investments, according to new Accenture research. The main reason for the disconnect? Inconsistent practices, including a dabbling that signals a failure to commit to significant adoption of the technology. "For one to get full value from cloud, you need to be a high adopter of cloud," says Karthik Narain, global lead of Accenture’s Cloud First unit.
IT leaders shared with CIO.com their experiences and lessons learned in adopting the public cloud.