Sarah K. White

Senior Writer

Sarah White is a senior writer for CIO.com, covering IT governance, hiring & staffing, and IT jobs.

6 tips for remote hiring success

12 free online course sites for growing your tech skills

12 free online course sites for growing your tech skills

The cost of learning just got cheaper. Here are twelve free online resources for learning today’s leading technology skills.

ITIL certification guide: Costs, requirements, levels and paths

ITIL certification guide: Costs, requirements, levels and paths

ITIL 4 is IT’s go-to framework for delivering IT services. From ITIL Foundation to ITIL Master, here’s everything you need to know about the latest ITIL certifications.

5 tips for running a successful virtual meeting

5 tips for running a successful virtual meeting

Running an online meeting can be as easy as running an in-person meeting if you follow a few simple steps. Here are five tips for taking your meetings online without missing a beat.

5 tips for technology business management success

5 tips for technology business management success

The TBM framework can help your organization better align IT spending with business goals, while reducing unnecessary costs. Here’s how to ensure a smooth transition when implementing the framework.

5 tips for leading IT from home

5 tips for leading IT from home

Leadership is being redefined in quarantine as IT executives find themselves overseeing IT operations from home. Here’s how to lead your department from a distance.

Business process mapping: A framework for visualizing internal processes

Business process mapping: A framework for visualizing internal processes

After nearly 100 years, business process mapping is still helping organizations visualize internal processes for everything from employee onboarding to IT hardware and software.

What is an enterprise architect? A vital role for IT operations

What is an enterprise architect? A vital role for IT operations

Enterprise architects are key in establishing an organization’s IT infrastructure and maintaining and updating IT hardware, software and services to ensure it supports established enterprise goals.

What is value stream mapping? A lean technique for improving business processes

What is value stream mapping? A lean technique for improving business processes

VSM is a lean management technique that helps businesses eliminate process redundancies and waste by finding ways to improve current lean and agile business processes.

Free online tech courses to boost your skills as you quarantine

Free online tech courses to boost your skills as you quarantine

Looking to brush up on your tech skills while in quarantine? These 10 free online tech education outlets can help you advance your IT skills during the COVID-19 crisis.

What is the Zachman Framework? A matrix for managing enterprise architecture

What is the Zachman Framework? A matrix for managing enterprise architecture

The Zachman Framework uses a 36-column matrix to help organize your company’s enterprise architecture and lend insight into your organization’s IT assets.

What is a design sprint? A 5-day plan for improving products and services

What is a design sprint? A 5-day plan for improving products and services

Developed at Google, design sprints are a quick, step-by-step way to evaluate and test products and services prior to launch, while also mitigating risks.

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