Is AI really the answer?

Is AI really the answer?

When considering where AI can make an immediate impact on IT operations, one application stands head and shoulders above others: hyperscale automation with intelligence.

Healthcare CIOs must act boldly with technology partnerships

Healthcare CIOs must act boldly with technology partnerships

The health system’s response to the pandemic offers a clue to the bold idea that technology can enable healthcare delivery organizations to provide safe and cost-effective care.

A replatforming journey in four acts

A replatforming journey in four acts

Lessons learned from moving a monolithic legacy system (as well as culture and process) to the cloud

Savvy enterprises can mimic success of cognitive AI in healthcare

Savvy enterprises can mimic success of cognitive AI in healthcare

Cognitive technologies are being deployed to solve the world’s biggest challenges. AI-based bots are working side-by-side with humans to increase quality and efficiency. Here’s how enterprises can put cognitive AI to work in their...

Consumer-targeted phishing and fraud are rising in time for a COVID holiday season

Consumer-targeted phishing and fraud are rising in time for a COVID holiday season

A most unusual e-commerce season puts pressure on retail CISOs to protect customers from cyberattacks

3 ways for CIOs to improve their positioning with AI

3 ways for CIOs to improve their positioning with AI

Artificial intelligence is changing the pace at which CIOs can achieve an enviable position on their leadership teams

Hospitals need to practice their security hygiene just like handwashing

Hospitals need to practice their security hygiene just like handwashing

Amid heightened cyber-threats, healthcare providers should reinforce four fundamental security routines

The future of work: 'EX' is the new CX

The future of work: 'EX' is the new CX

In the ‘work-from-anywhere’ world, business leaders will have to become more thoughtful about employee engagement, productivity and satisfaction

Enabling productivity and scale through improved enterprise knowledge management

Enabling productivity and scale through improved enterprise knowledge management

Knowledge workers will increasingly power the economy, but 19% of their time is spent looking for information. The pace of business demands that knowledge workers need access to trusted information, at the right time, through the...

When #WorkFromWork is the only way

When #WorkFromWork is the only way

For businesses where remote work isn’t an option, the focus is on creating and refining their own digital-transformation-in-place technologies

Big tech’s big play on telehealth and digital ‘front doors’

Big tech’s big play on telehealth and digital ‘front doors’

The pandemic has accelerated the adoption of virtual care models using telehealth technologies provided by specialized firms. Now big tech seems to be getting into the act.

4 tips for keeping SAP transformation projects on track during the COVID-19 crisis

4 tips for keeping SAP transformation projects on track during the COVID-19 crisis

You can’t put mission-critical modernization projects on hold. Here’s how to work through the disruption.

5 lessons when creating a ‘customer zero’ program

5 lessons when creating a ‘customer zero’ program

Technology organizations must invest in a “customer zero” program to drive internal innovation, improve quality, and demonstrate they believe in their own products and services.

AI-first or nothing

AI-first or nothing

5 steps to AI transformation and survival

The future of retail isn’t what it used to be

The future of retail isn’t what it used to be

Innovation mindsets must reimagine customer experiences and retail operations for a new world order

Returning to the workplace: IT’s role

Returning to the workplace: IT’s role

IT and security teams must prepare for three different workforce scenarios to keep productivity levels high

Creating net-new tech talent during the worst talent shortage we’ve seen

Creating net-new tech talent during the worst talent shortage we’ve seen

As U.S. companies see a surge in tech investments, they must look at new ways to develop domestic tech talent to support heavy demand

Livongo and Teladoc merger: a catalyst for accelerating healthcare’s digital transformation

Livongo and Teladoc merger: a catalyst for accelerating healthcare’s digital transformation

Are we in the midst of a broad-based restructuring of the digital healthcare sector?

As smart cities evolve, so does the role of technologists in government

As smart cities evolve, so does the role of technologists in government

A rise of connected data and devices means more opportunity to leverage technology to improve our communities

Defining the post-COVID-19 digital transformation of healthcare

Defining the post-COVID-19 digital transformation of healthcare

In the wake of COVID-19, the initial scramble to support a predominantly remote care model is now giving way to a more measured evaluation of care delivery models using telehealth technologies

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