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A heart-shaped leaf lies on a circuit board. [Green IT / environmental impact / climate change]

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Salesforce tightens Slack integration at Dreamforce

Salesforce seeks to make Slack the interface for Salesforce users to collaborate around training, sales fulfillment, coding, and more. But CIOs should beware integrated pricing plans.

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How Salesforce finds and upskills AI talent

The talent gap is the No. 1 impediment to AI success. Salesforce.com’s multipronged approach can provide IT leaders with a playbook for finding and upskilling talent where they may not have thought to look.

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AAA automates road service scheduling

AAA has deployed digital appointment scheduling for members of its roadside assistance service. Increased adoption of digital channels says it might be AAA’s best fix yet.

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With Hyperforce, Salesforce embraces the public cloud

Salesforce is letting CIOs choose where they run its software, easing compliance with data protection and data sovereignty laws.

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Salesforce to add Einstein Analytics AI to Tableau platform

Salesforce's Einstein Analytics offering will be rebranded as Tableau CRM and Einstein's AI and machine learning capabilities will be integrated with the Tableau platform in a push to democratize data science.

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How PetSmart IT grooms the customer experience

Mike Goodwin, CIO, discusses how a new product management model is key to streamlining the "pet parent's" customer experience.

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How Salesforce certifications can boost your career (and where to start)

Salesforce has created an ecosystem of products and services beyond its core CRM tool, building a huge demand for knowledgeable Salesforce professionals who bring skills with industry-specific extensions and business-aligned apps.

Getting Started with Lync

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CIO Digital Magazine, November-December 2016

Cover story: Five winners of the CIO.com and Drexel University Analytics 50 awards share details of their projects, lessons learned and advice.

Special report: platforms play big in the cloud

This latest report in our C-Suite 360 series takes a full-spectrum look at the opportunities and risks in cloud computing, offering up the expert information your organization needs to set its cloud strategy.

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CIO Digital Magazine, October 2016

Cover story: Uniting the digital enterprise. Enterprise mobility management isn't just for mobile devices and apps anymore, it's for truly becoming an extended enterprise.

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CIO Digital Magazine, September 2016

Cover story: Big data on campus. Facing federal and state pressure to raise retention and graduation rates, dozens of colleges and universities are developing analytics tools to help students make better decisions about everything...

Research report: IT security's looming tipping point

Even as security draws board-level attention, many IT professionals give their organizations’ infosec practices low marks. This special report from CIO, CSO and Computerworld reveals how to tip the balance in the right direction.

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CIO Digital Magazine, August 2016

Cover story: Cloud-based ERP will eventually rule, and on-premises software is destined for legacy status. How can IT ensure a smooth transition?

CIO Wrapsheet: A CIO's guide to understanding analytics

Today's data-driven business runs on the almighty algorithm. Here's how to get the most out of your data analytics.

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CIO Digital Magazine, June-July 2016

Cover story: this year’s CIO 100 honorees are serious about winning customers and driving revenue.

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