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Jon Allen, CIO, Baylor University

Baylor goes back to basics to build ERP for the future

To support its ambition to become a top-tier research institution, Baylor University overhauled its ERP systems, a process that required getting back to the fundamentals of business-IT collaboration.

Ken Collins, executive director of portfolio management, Zions Bancorporation

Zions’ digital PPP loan app pays off for pandemic-racked small businesses

Zions Bancorporation built new software and bots to automate the release of federal funds under the CARES Act amid the COVID-19 pandemic.

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Real-time analytics: 7 tips for success

Fast and accurate insights are crucial in today’s data-driven world, making real-time analytics essential for many enterprises. Here’s how to get it right.

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6 ways IT leaders are jumpstarting innovation post-COVID

CIOs are pushing for new approaches to innovation to meet the opportunities and challenges of a business landscape forever changed by the past year’s pandemic.

Nicola Acutt, vice president of ESG, VMware

VMware tackles ESG with innovation

VMware has created an environmental, social, and governance (ESG) function within the Office of the CTO that is working closely with the company’s CIO to mitigate risk and drive innovation.

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Making the leap from IT expert to IT leader

Transitioning to an IT leadership role takes new skills, self-awareness, and an eye for the business value of tech as you become a key point-person for business-IT collaboration.

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4 strategies for retaining IT talent

Author and career development expert Bev Kaye shares her best advice for inspiring, motivating, and keeping top performers.

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‘Citizen developer’ success requires strong IT oversight

In the hands of business users, low-code and no-code tools can be powerful — and risky. Here’s how IT leaders are setting up guardrails to ensure projects don’t go off track.

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Are Oracle's cloud gains enough to make it a contender?

Oracle has wooed some key customers to its public cloud software, but can it differentiate itself from competing services offered by Amazon.com, Microsoft, and Google?

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6 'crackpot' technologies that might transform IT

Next-horizon technologies have piqued some IT leaders’ interest in terms of the business value they may ultimately drive. Others remain skeptical of the high-risk payoff.

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Innovation vs. operations: A critical balancing act IT must master

The sweet spot between business innovation and operational excellence is elusive, but IT’s pandemic response has provided new skills and strategies for solving an age-old IT conundrum.

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5 lessons BofA’s tech chief learned from the pandemic

Bank of America weathered the pandemic well on the strength of its digital channels, senior execs say. Here BofA’s tech and ops chief reflects on lessons learned over the past 15 months.

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The quest for end-to-end intelligent automation

AI-powered process automation remains piecemeal, but new innovations are arising to fill the gaps, bringing the promise of fully intelligent automation that much closer.

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4 tips to kickstart your agile practice

As we go from crisis to recovery in year two of COVID, it's time to reset your team's agile velocity. Here's how.

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7 IT governance myths

Are flawed beliefs damaging your IT organization’s governance framework? Here’s a rundown of common fallacies that should be immediately rooted out.

Neda Tabatabaie, vice president of business analytics and technology, San Jose Sharks

San Jose Sharks build fan engagement with analytics

Seeking better insight into its marketing efforts, the NHL hockey team is breaking down data silos between business functions and leveraging data in new ways to maximize fan revenue.

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7 pitfalls that undermine DevOps success

IT leaders seeking faster delivery of apps and services are increasingly turning to DevOps. But blending development and operations is tricky business.

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The new IT skills mandate for digital success

New emphasis on business value, agility, and customer experience has IT leaders remaking the IT skills mix, with upskilling strategies aimed at unearthing hidden talent within.

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