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Tech Spotlight   >   The Future of Work [CIO]   >  Business leaders / question mark overlay

7 key questions facing the future of work

A global pandemic raised the bar for IT’s capabilities. IT leaders say 2021 will be even more challenging.

Carolina Ferreira, technical support analyst, Bank of America

5 tips for retaining diverse hires

Diversifying your workforce goes beyond just setting a hiring strategy. You have to overhaul your culture to ensure new hires feel welcome and can thrive.

at your service customer service customer centric service bell by bgton getty

Digital CX: The key to thriving through the pandemic

IT leaders have undertaken a variety of digital initiatives to improve customer experience (CX) throughout the pandemic. Here CIOs discuss their efforts to bolster their corporate brands.

ERP - Enterprise Resource Planning - supply chain management logistics

Top 7 ERP trends for 2021

Cloud, AI and mobility take hold, as enterprises seek improved integration, democratization of application development and a greater emphasis on customer experience.

Shamim Mohammad, CIO, CarMax

CarMax’s product-based approach to IT pays off

CIO Shamim Mohammad years ago laid the groundwork for fast-tracking an omnichannel sales platform despite the pandemic, by embracing cross-functional product teams.

CSO  >  Money trouble  >  A one hundred-dollar bill with 'UH OH!' across Benjamin Franklin's mouth.

10 IT budgeting mistakes to avoid

Cost savings remains a huge area of focus for IT leaders, who have a ways to go before they master the complex task of building a great IT budget.

resume template job application recruit stack of paper by peopleimages getty

IT Resume Makeover: Cut down details to stand out as a leader

Experience and accomplishments are often buried deep in the details of an IT resume. Learn how to trim the fat and surface what recruiters need to know up top in this resume makeover.

man with megaphone yelling buzzwords

10 most misused buzzwords in IT

The tech industry is rife with overhyped jargon. Here IT leaders discuss buzzy terms all too often misapplied by vendors and colleagues alike.

A transgender pride flag is carried overhead. [diversity / inclusion]

The new data challenge: Raising your company's ESG IQ

Environmental, social and governance (ESG) issues are now a top board concern, with employees and investors alike expecting companies to take an active role in improving society. CIOs have an opportunity to flex their data management...

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7 interview mistakes that cost you key IT hires

A subpar interview process is a chief reason why IT pros turn down job offers. Here’s how your hiring team may be sabotaging its chances of landing top talent in a tight market.

A robotic hand activates/manages a network of integrated security.

10 dark secrets of robotic process automation

RPA promises to streamline workflows, glue together legacy systems, and empower business users to solve their own problems. But beneath the big wins lurk hidden issues worth addressing.

COVID-19 coronavirus testing / test tubes / syringe / face masks / infection / outbreak / pandemic

At FedEx, sensors and analytics fuel COVID-19 vaccine distribution

FedEx is relying on insights from its SenseAware ID IoT system and Microsoft’s Azure machine learning software to ensure coronavirus vaccines reach their final destinations.

A user reviews data and statistical models. [analytics / analysis / tracking / monitoring / logging]

7 tips for modernizing data management

Data is an enterprise's lifeblood. Don't let poor management drain away your organization's most precious resource.

businessman on a skateboard, looks at his watch / motion / time / speed / transition / impermanence

5 ways to accelerate digital business in 2021

Digital business acceleration is the most important trend Gartner sees in the market right now. Here's how CIOs can free up resources to make that possible.

businessman stranded on an outcropping of rock in the ocean, surrounded by sharks

7 ways to sabotage your shift to agile

The drumbeat to implement agile just keeps getting louder. Here’s how to ensure certain failure.

wireless network - internet of things edge [IoT] - edge computing - digital transformation

Cloud, telco providers show the promise of 5G edge

Fueled by vendor innovation, interest in 5G wireless networks and edge computing is growing, but IT leaders must first evaluate the cost and efficacy of these converging technologies before committing.

Discover five emerging tech trends with transformational impact

5 critical steps to relaunch a transformation initiative

Across all markets, transformation programs that have been on hold for close to a year are being launched or relaunched. Here's how to make sure your transformation stays on the right track and lower your systems integrator spend by...

A U.S. dollar sign dissolves or bursts into particles.

7 signs it's time to kill an IT investment

Saying good-bye is hard to do. Worse, however, is pouring precious resources into a project that's doomed to failure.

A leader considers her strategy / lightbulb / circuits / digital transformation / success

Application rationalization: Streamlining your IT portfolio

IT leaders are increasingly launching application rationalization initiatives to cut operational costs and improve resiliency and agility. Here’s how to weed out the waste and reinvest.

it as a product boxes glowing box binary package by masterzphotois getty

Product-based IT: A bold shift to business value

IT leaders are swapping out project-based IT service delivery in favor of product development models predicated on business outcomes.

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