Getting Your Business Ready (Ready to Innovate)

Today’s most innovative organizations understand that readiness is not determined by any one thing at any one time. All teams need tools that allow them to innovate freely. They need sophisticated defenses that neutralize threats before they become serious. Sensors and software should not only collect and analyze data, but help forecast and operationalize decision-making. Customer service needs to be frictionless, memorable and secure—over and over again.

Readiness is fluid, and creating it is a project that far-sighted enterprises never finish. They do, however, start somewhere.